Coaching : um estudo exploratório sobre a percepção dos envolvidos : organização, executivo e coach / Coaching : an exploratory study on the perception of those involved : organization, executive and coach
AUTOR(ES)
Marcos Aurélio de Araujo Ferreira
DATA DE PUBLICAÇÃO
2008
RESUMO
The popularity of developmental relationship programs, such as mentoring, counseling and coaching, has grown within the organizations as an alternative for the development of their executives. However, no common understanding is easily found among scholars and consultants as for conceptual differences involving such programs and their goals and expected results. Drawing on an exploratory study, through a qualitative research applying content analysis, this thesis aims at investigating patterns of perception reported by different stakeholders involved in two executive coaching programs, namely the firm ordering this service, the executive coachee and the external coach. Data analysis aims at providing answers to the research question "Is it possible to find a pattern in the perception of all those involved in a coaching program?" Results point out that: i) there is no congruence in the stakeholdersperception of the aims of hiring a coaching program; ii) there is no congruence in the stakeholdersperception of the typical features of a coaching program, participants reportedly equating coaching to mentoring and primarily to counseling activities; iii) there is no congruence in the reports of coaching stages as well of result assessment and monitoring; and iv) by analyzing the programs separately, there is no congruence in the stakeholders involved in one of the programs, whereas some patterns can be found among those involved in a second coaching program.
ASSUNTO(S)
developmental relationship programs human resources administração de carreiras formação e capacitação de recursos humanos treinamento de pessoal career development desenvolvimento profissional executive coaching
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