Development of Methodologic Tools for Planning and Managing Library Services: III. Standardized Inventories of Library Services *
AUTOR(ES)
Orr, Richard H.
RESUMO
A standardized procedure was developed for eliciting those details of a library's service policies that are important to its users and for recording the data by checking appropriate categories on a form. This inventory procedure covers the entire spectrum of user services and accommodates a wide range of policies. The inventory was originally designed for use by trained interviewers in largescale surveys of academic medical libraries. However, it is also suitable for other kinds of libraries, and the Interview Guide and Checklist can be used for a self-survey by library staff. In addition to survey use, the inventory has a variety of educational, administrative, managerial, and research applications. A method for weighting the categorical inventory data to reflect the relative desirability of different policies makes it possible to calculate scores indicating how a library's policies compare with those of an “optimal” library. An analogous inventory of the services a library provides to other libraries was developed for surveying major backup resources in the medical library system.
ACESSO AO ARTIGO
http://www.pubmedcentral.nih.gov/articlerender.fcgi?artid=200736Documentos Relacionados
- Development of Methodologic Tools for Planning and Managing Library Services: I. Project Goals and Approach *
- Development of Methodologic Tools for Planning and Managing Library Services: II. Measuring a Library's Capability for Providing Documents *
- Development of Methodologic Tools for Planning and Managing Library Services: IV. Bibliography of Studies Selected for Methods and Data Useful to Biomedical Libraries *
- The Medical Center Library: A Symposium Planning for Staff and Services *
- Comprehensive planning for health services: past, present, and future considerations.