Expanding the Guidelines for Electronic Communication with Patients: Application to a Specific Tool
AUTOR(ES)
Prady, Stephanie L.
FONTE
American Medical Informatics Association
RESUMO
In 1998, the American Medical Informatics Association (AMIA) published a white paper entitled “Guidelines for the Clinical Use of Electronic Mail with Patients,” which outlined a practical framework for this interaction. Interest in the use of other Internet-based tools, such as the World Wide Web, to enhance clinical communication is increasing. In such systems, static information can be made centrally available to patients and interactive tools such as messaging systems, schedules, and individualized care regimens can be integrated within the site. Sitespecific guidelines are needed to address potential problems inherent in the particular services being offered. This article presents advice on developing site-specific guidelines, with examples, based on experience gained in developing and refining guidelines for the use of PatientWeb at the Massachusetts General Hospital Department of Neurology.
ACESSO AO ARTIGO
http://www.pubmedcentral.nih.gov/articlerender.fcgi?artid=130078Documentos Relacionados
- Guidelines for the Clinical Use of Electronic Mail with Patients
- Hypertensive diabetic patients: guidelines for conduct and their difficulties
- Developing a Patient Request Guide: A Communication Tool for Hospital Patients
- Doctors as patients: postal survey examining consultants and general practitioners adherence to guidelines
- Access to communication technologies in a sample of cancer patients: an urban and rural survey