Measuring performance and missing the point?
AUTOR(ES)
Heath, Iona
FONTE
BMJ Publishing Group Ltd.
RESUMO
Targets do not necessarily translate into improvements for service users. Iona Heath, Julia Hippisley-Cox, and Liam Smeeth argue that performance measurement in the UK is shifting focus from what each patient needs and those who need it most
ACESSO AO ARTIGO
http://www.pubmedcentral.nih.gov/articlerender.fcgi?artid=2094194Documentos Relacionados
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