Proposta de um modelo de mensuração de desempenho: alinhando o sistema de manufactura enxuta aos objetivos estrategicos da empresa / Proposal of a performance measurement model: aligning the lean manufacturing system to the strategic objectives of the organization

AUTOR(ES)
DATA DE PUBLICAÇÃO

2004

RESUMO

It is a fact that organizations have difficulty in implementing their strategies and achieving their objectives due to a lack of a performance measurement system that gives relevant information for decision making. This occurs because of a gap between the strategic objectives of the organization and its performance measures. This thesis proposes to elose this gap by presenting a performance measurement model that aligns the lean manufacturing system to the strategic objectives of the organization s business model. At the same time, a lean manufacturing system is designed to enable the accomplishment of the competitive dimensions, creating therefore unique advantages to the company. Performance measures are connected to the functional requirements and aligned in a cause and effect relationship, ensuring that the strategic objectives are accomplished. In order to develop the current performance measurement model, six models were researched and analyzed as a reference. In order to develop a lean manufacturing system and its performance measures the axiomatic design approach was used. Finality, the performance measures developed in this model were validated in an industrial company, which already has a manufacturing system in place, to prove the logic ofthe proposed mode1, to measure the resu1ts achieved with the 1ean manufacturing and to compare with the previous situation of mass production

ASSUNTO(S)

production engineering manufacturing processes processos de fabricação engenharia de produção mass production just-in-time systems just-in-time produção de massa

ACESSO AO ARTIGO

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