The importance of the process of alignment the strategy with six sigma projects: a study multicases in logistic operators / A importância do processo de alinhamento da estratégia com projetos seis sigma: um estudo multicasos em operadores logísticos

AUTOR(ES)
DATA DE PUBLICAÇÃO

2007

RESUMO

Beyond the fact of the six sigma program and the logistic, that are on evidence in the organizational environment, adds to them the importance of getting success in the implantation of the program, characterizing as a critical factor to the strategical alignment of the improvement projects. Being thus, an analysis of the process of strategical alignment of six sigma projects is justified. Approaching this question, this dissertation proposes a systematization of the alignment of the organizational strategy with the process of six sigma projects` selection. This research is structuralized, first, with a bibliographical revision on six sigma, logistic strategy and operators. With the theoretical basement was proposed a systematization of strategical alignment of the selection process of six sigma projects, detailed step by step. With the objective of analyzing the proposal conceptual, three casesstudies in logistic operators were done. The importance of the process of six sigma projectsselection can be noticed and its alignment with the organizational strategy, as well as the validation of the systematization proposal.

ASSUNTO(S)

estratégia strategy and alignment alinhamento e operadores logísticos projetos seis sigma six sigma projects logistic operators

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