Electronic Cash Dispenser
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1. The technology of the on line information and its relationship with the costumer: a study of the users of the electronic cash dispenser in the advanced bank positions of UFRRJ. / A tecnologia da informação e o cliente bancário como recurso humano: um estudo de caso dos usuários dos caixas eletrônicos nos postos bancários da UFRRJ.
The study has focus in the bank users behavior, presents in the electronic cash dispenser of the advanced positions of services of the Bank of Brazil and of the Real Bank, located in the campus of the Rural Federal University of Rio de Janeiro. It is centered in their perceptions of use of the Internet Banking, what generated the theme for the report of the
Publicado em: 2004