Information Technology Service Management
Mostrando 1-12 de 63 artigos, teses e dissertações.
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1. Teleconsultation and Teletreatment Protocol to Diagnose and Manage Patients with Benign Paroxysmal Positional Vertigo (BPPV) during the COVID-19 Pandemic
Abstract Introduction Telehealth consists in the application of technology to provide remote health service. This resource is considered safe and effective and has attracted an exponential interest in the context of the COVID pandemic. Expanded to dizzy patients, it would be able to provide diagnosis and treatment, minimizing the risk of disease transmissio
Int. Arch. Otorhinolaryngol.. Publicado em: 2021-01
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2. Classificação dos Grupos de Interesse Especial (SIGs) da Rede Universitária de Telemedicina (Rute) em Grupos Homogêneos com base em Sua Produção em Comunicação, Cooperação e Coordenação (3C)
RESUMO Introdução A Rede Universitária de Telemedicina (Rute) é uma iniciativa que visa, no Brasil, promover a integração em telemedicina e telessaúde de hospitais universitários, hospitais certificados de ensino, faculdades de Medicina e profissionais da área da saúde por meio de infraestrutura de tecnologia da informação e comunicação e dos
Rev. bras. educ. med.. Publicado em: 13/01/2020
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3. SmartCoM: Smart Consumption Management Architecture for Providing a User-Friendly Smart Home based on Metering and Computational Intelligence
Abstract With advances in information technology for health and wellness, Smart Home-based solution providers using Internet of Things (IoT) technologies, have increased in importance and become accepted as an alternative means of saving energy when based on Home Energy Management Systems (HEMS). This paper defines a modern architecture (SmartCoM), which is
J. Microw. Optoelectron. Electromagn. Appl.. Publicado em: 2017-09
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4. Cloud computing: searching its use in public management environments
Abstract The research investigated the perception about cloud computing (CC) in public management environments. After, from the perspective of information technology (IT) people on those organizations, it has raised views on how IT in the cloud is seen as a solution for government-level service delivery. Then, managers of the top public management of two cit
JISTEM J.Inf.Syst. Technol. Manag.. Publicado em: 2017-08
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5. ENTERPRISE TECHNOLOGY IN SUPPORT FOR ACCOUNTING INFORMATION SYSTEMS. AN INNOVATION AND PRODUCTIVITY APPROACH
Technology and the accounting information systems are implemented in an organization with the aim of improving their efficiency. Companies spend large amounts of money on these tools every year in order to improve their organizational performance. The aim of this research is to determine the influence of SMEs’ technological alignment, information managemen
JISTEM J.Inf.Syst. Technol. Manag.. Publicado em: 2015-04
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6. UM MODELO PARA A ANÁLISE DA VIABILIDADE DE PROJETOS DE TERCEIRIZAÇÃO DE TECNOLOGIAS DA INFORMAÇÃO NO SETOR PÚBLICO: UM ESTUDO DE CASO
Currently, asset management has been a big concern of business science. However, few studies focused on asset valuation of the business of information technology (IT) in government offices, especially with regard to its replacement by outsourcing process. Therefore, this study aims at developing a mathematical model for analyzing the economic feasibility of
IBICT - Instituto Brasileiro de Informação em Ciência e Tecnologia. Publicado em: 15/03/2012
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7. A percepção de gestores da administração direta federal quanto ao nível de maturidade dos processos de gerenciamento de serviços de tecnologia da informação
Este trabalho teve como objetivo a realização de um levantamento sobre o nível de maturidade do Gerenciamento de Serviços de Tecnologia da Informação (GSTI), na Administração Direta Federal (ADF), a partir da percepção dos gestores da área de TI de 12 Ministérios. A metodologia utilizada teve como base o Process Maturity Framework (PMF), modelo d
IBICT - Instituto Brasileiro de Informação em Ciência e Tecnologia. Publicado em: 28/02/2012
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8. Improving logistics services through the technology used in fleet management
Outsourcing logistics has established itself in the area of the LSP (Logistics Service Provider), which offers a range of services to its customers. In this line, transportation is characterized as one of the most important services, and therefore efficient fleet management is essential for establishing a high level of customer service. With advances in tech
JISTEM J.Inf.Syst. Technol. Manag.. Publicado em: 2012-12
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9. Telecommuting and HRM: a case study of an information technology service provider
With the development in information technology resources, a way of working has been standing out: telecommuting. This manner of working from a distance may offer a competitive advantage in attracting and retaining highly skilled professionals. The purpose of the research presented in this article is to identify guidelines for the implementation and managemen
JISTEM J.Inf.Syst. Technol. Manag.. Publicado em: 2012-08
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10. A web service application to support distributed manufacturing
Manufacturing as an industrial activity that starts with the conceptual project and ends with proper material disposal or its reuse has evolved from a centralized to a distributed process. The several components of the process are distributed according to space and time. This evolution was possible due to the support of information technology, which allows m
Journal of the Brazilian Society of Mechanical Sciences and Engineering. Publicado em: 2012-06
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11. Verticalização e terceirização das atividades logísticas : estudo de casos múltiplos no setor químico
Logistics allow the company to develop strategies for cost reduction and increase the level of the service offered to the client. For the company to make the decision of executing internally the logistics activities or to outsource these activities is such an important one that in most of the companies this decision is made by the directors or managers. The
IBICT - Instituto Brasileiro de Informação em Ciência e Tecnologia. Publicado em: 2012
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12. Uma sistematização para o planejamento da gerência de mudança em TI e modelagem de uma ferramenta
The IT (Information Technology) Governance is defined as a set of rules, activities and processes, providing corporate business objectives. Currently, the change management is presented as an important point of the IT governance, based on constant development of studies to build the best scheme for implementing changes. It, basically, consists to allocate op
IBICT - Instituto Brasileiro de Informação em Ciência e Tecnologia. Publicado em: 23/09/2011