Management Relations And Satisfaction
Mostrando 1-12 de 16 artigos, teses e dissertações.
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1. Users’ satisfaction with the public dental service: the discovery of new patterns
Resumo Introdução Em relação à saúde bucal, pouco se avançou sobre como melhorar a qualidade no atendimento odontológico. Objetivo O objetivo deste estudo foi identificar fatores demográficos que afetam a satisfação de usuários do serviço público odontológico, sob a análise de uma metodologia estratégica e de alta consistência. Método A
Cad. saúde colet.. Publicado em: 27/06/2019
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2. Mestrado em administração: o que busca o aluno nesse curso?
This dissertation aims to identify and analyze the relations between personal values, attributes considered in the decision of choice of course, the judgment and meanings attributed and the level of satisfaction with the Master course chosen by students of Graduate Programs in Management, members of the Post-Management Program. To perform this study twenty-t
IBICT - Instituto Brasileiro de Informação em Ciência e Tecnologia. Publicado em: 23/11/2012
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3. UMA VISÃO BASEADA EM RECURSOS COM DIRECIONAMENTO ESTRATÉGICO: UMA PROPOSTA ÀS INSTITUIÇÕES DE SAÚDE HOSPITALARES PÚBLICAS
This study investigates the use of the Vision Based on Resources, with the aim of proposing a model for the management of people who meet the enforceability of the quality of provision of services to health. They are observed relationships of these services work in different ways, the systematization of knowledge about the elements contained in the managemen
Publicado em: 2008
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4. Gestão e trabalho pedagogico : um estudo sobre o sentido do trabalho para gestores e docentes de escolas municipais de ensino fundamental na cidade de Campinas / Management and pedagogical labor : a survey about th labor sense for managers and teachers of municipal schools of elementary teaching in the city of Campinas
The present survey has a descriptive-analytic feature. It analyses the professors, pedagogical advisors, vice-principals and principals perceptions, in public schools of elementary teaching, about features related to organization, conditions and relationships experienced in the labor atmosphere, linked to their feelings of satisfaction, suffering and challen
Publicado em: 2008
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5. QUALIDADE DE VIDA NO TRABALHO - QVT E RESPONSABILIDADE SOCIAL EMPRESARIAL - RSE: UM ESTUDO SOBRE A SATISFAÇÃO DE QVT COM FUNCIONÁRIOS VOLUNTÁRIOS EM PROGRAMAS RSE
The organizations if find in way to a series of transformations in the society and the enterprise world of structural and technological nature. These changes related to the globalization process, each time more constant in the organizational life imply the organizations in such a way a position each more responsible time how much social the organizational le
Publicado em: 2008
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6. O ensino-assistência nas disciplinas Semiologia I Módulo Adultos, Medicina Geral de Adultos I e Doenças Infecciosas e Parasitárias da Faculdade de Medicina da UFMG, praticado nos Ambulatórios do Hospital das Clínicas da UFMG: o olhar do cliente.
A series of requests about the rights of the patient concerning the access to health and in health rises after the approval of the Brazilian Constitution in 1988, whose article 196 defines that health is everybodys right and it is an obligation of the State Since the publication of the decree number 675 in 2006 by the Ministry of Health, the implementation o
Publicado em: 2008
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7. O diagnÃstico das relaÃÃes interfuncionais de SI/TI de uma organizaÃÃo em um modelo de governanÃa
There is a consensus in literature regarding the benefits that organizations can obtain for their business by making use of information systems (IS) and information technology (IT). These include, better products and services, greater client satisfaction and competitive edge. Aiming to maximize the potential of information systems, several information system
Publicado em: 2007
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8. Impacto do custo de mudanÃa na relaÃÃo satisfaÃÃo-lealdade apÃs o gerenciamento de reclamaÃÃes: estudo de caso em uma empresa de telecomunicaÃÃes
In services, to be a successful company, itâs crucial to guarantee customerâs loyalty. Considering that failures are inevitable, the capacity of managing the customerâs complaints becomes strategic for those companies. In cell phones industry, itâs observed that one of the tools used to retain and maintain customers loyal are the monetary switching costs
Publicado em: 2006
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9. Busca da satisfação dos clientes externos atraves da analise dos resultados dos atributos da qualidade : uma aplicação na industria de autopeças / The search for external customeres satisfaction through analysis of the quality attributes results : an autoport industry study case
The aim of this case study, is to make critical analyze on the quality attributes focused on reaching customer satisfaction. The company studied is inserted in auto part of Brazilian automotive market. The study begins with a bibliography review regarding aspects to increase customer?s satisfaction. A conceptual chart was identified and the company was analy
Publicado em: 2005
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10. O controle de gestão e o desempenho na Universidade Regional de Blumenau
Management control of resources is essential to maintain institutions in competitive markets. Higher learning institutions IES-HLI due to increasing competition, need to use management control, along with other types of management, if they wish to obtain a better competitive differential than other institutions. Management control makes management process ea
Publicado em: 2005
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11. Áreas verdes, identidade e gestão urbana : estudo de caso na região central de Curitiba - Paraná
Looking at the urban structures and its impacts at the environment, it is perceived that the green areas have high importance as agent of connection between the man and nature. Beyond solutions of technical problems in order to keep the urban space working adequate, the cities management should promote cultural relations between the population and the place
Publicado em: 2005
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12. Comprometimento, valores e crenças em escolas na Bahia : um estudo de caso da cultura da organização escolar.
The present research is a case-study that intends to analyze the culture of school organization comparing a public and a private school. The study aims to identify, using indicators of organizational climate, teachers perception of factors related to school culture, classified in two groups: visibility zone and invisibility zone. The first category is compos
Publicado em: 2005