Service Logistics
Mostrando 1-12 de 74 artigos, teses e dissertações.
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1. Operational research principles for a routine service process for monitoring the human immunodeficiency virus/acquired immunodeficiency syndrome treatment cascade: data from a cohort in Brazil
Abstract INTRODUCTION: Bottlenecks still exist during human immunodeficiency virus care that may delay the achievement of better outcomes. METHODS: We established a monitoring system to trace patients throughout the human immunodeficiency virus/acquired immunodeficiency syndrome care process in Juiz de Fora, Brazil, to identify potential bottlenecks. RESU
Rev. Soc. Bras. Med. Trop.. Publicado em: 2017-03
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2. Assessing carriers’ logistical performance indicator by shippers in the São Paulo Metropolitan Area
Abstract This paper aims to assess the logistics services provided by carriers in the São Paulo Metropolitan Area (SPMA) considering two perspectives: the efficiency of the operations and the adoption of sustainable measures. A survey was applied to the 15 main shippers working with the selected carrier in order to assess logistics performance indicators (o
J. Transp. Lit.. Publicado em: 2015-12
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3. The maturity of rail freight logistics service providers in Brazil
Abstract This study analyzes the maturity of three rail freight Logistics Service Providers (LSPs) in Brazil in a population of seven operators. After an exploratory review of the existing literature and research documents, a structured questionnaire based on the Supply Chain Capability Maturity Model S(CM)2 was applied. The study measured an overall average
Prod.. Publicado em: 24/11/2015
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4. A framework of performance indicators used in the governance of logistics platforms: the multiple-case study
The logistics platform (PL) can be understood as a place where different actors in the supply chain could be integrated in the same physical location and with this, obtain a greater synergy among the various logistical processes. That enabling an improvement in the level of logistical service provided to the client and representing a competitive advantage fo
J. Transp. Lit.. Publicado em: 2015-01
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5. LOGISTIC SERVICE PROVIDERS AND THEIR CUSTOMERS: AN EMPIRICAL STUDY / OPERADORES LOGÍSTICOS E SEUS CLIENTES: UM ESTUDO EMPÍRICO
Considerando o crescimento e a importância da terceirização das atividades logística no Rio de Janeiro e a carência de estudos mais específicos de operadores logísticos no Brasil, a presente dissertação tem como objetivo analisar os prestadores de serviços logísticos e seus contratantes no Grande Rio. Para isso foram consideradas seis empresas nes
IBICT - Instituto Brasileiro de Informação em Ciência e Tecnologia. Publicado em: 25/05/2012
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6. Fatores determinantes na inadequação entre prescrição e recebimento de terapia nutricional enteral em pacientes hospitalizado / Factors leading to discrepancies between prescription and intake of enteral nutrition therapy in hospitalized patients
We investigated factors leading to a reduction in enteral nutrition (EN) prescribed by a nutritional support team (NST) at a general hospital in Brazil. In this prospective, observational study, hospitalized adults receiving only EN therapy via tube feeding were followed for up to 21 days between July and October 2008. The 152 subjects analyzed included 36 (
IBICT - Instituto Brasileiro de Informação em Ciência e Tecnologia. Publicado em: 25/05/2012
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7. APPLICATION OF VMI FOR THE IMPROVEMENT OF LOGISTICS PERFORMANCE INDICATORS / APLICAÇÃO DO VMI PARA MELHORIA DE INDICADORES DE DESEMPENHO LOGÍSTICOS
A utilização do modelo para ressuprimento automático de estoque pelo fornecedor (Vendor Management Inventory) é um dos fatores importantes para as empresas promoverem um equilíbrio entre o nível de serviço acordado com o cliente e o custo logístico inerente à operação de gestão de estoques. Devido à importância do tema, e com a oportunidade da
IBICT - Instituto Brasileiro de Informação em Ciência e Tecnologia. Publicado em: 27/04/2012
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8. Alinhamento da estratÃgia corporativa ao nÃvel de serviÃo desejado pelos clientes por meio da aplicaÃÃo do BSC e do Seis Sigma. / Alignment of the corporate strategy to the service level desired by customers through the application of BSC and Six Sigma.
O foco deste trabalho consiste no estudo do alinhamento entre a estratÃgia corporativa e o nÃvel de serviÃo desejado pelos clientes. Tem como objetivo geral propor um mÃtodo que avalia o alinhamento da estratÃgia corporativa ao nÃvel de serviÃo desejado pelos clientes e apresenta possÃveis soluÃÃes para a sua melhoria. O mÃtodo de raciocÃnio util
IBICT - Instituto Brasileiro de Informação em Ciência e Tecnologia. Publicado em: 26/03/2012
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9. REVISÃO SISTEMÁTICA DA LITERATURA SOBRE PROVEDORES DE SERVIÇOS LOGÍSTICOS / A SYSTEMATIC REVIEW OF LITERATURE ON LOGISTIC SERVICE PROVIDERS
A terceirização das atividades logísticas é uma prática crescente no contexto atual e constitui uma estratégia de gestão para gerar vantagens competitivas. Apesar do aumento do interesse acadêmico sobre prestadores de serviços logísticos (PSL), são poucos os estudos que dedicam especial ênfase a sintetizar o estado da arte sobre PSL, sendo que as
IBICT - Instituto Brasileiro de Informação em Ciência e Tecnologia. Publicado em: 26/03/2012
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10. Improving logistics services through the technology used in fleet management
Outsourcing logistics has established itself in the area of the LSP (Logistics Service Provider), which offers a range of services to its customers. In this line, transportation is characterized as one of the most important services, and therefore efficient fleet management is essential for establishing a high level of customer service. With advances in tech
JISTEM J.Inf.Syst. Technol. Manag.. Publicado em: 2012-12
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11. Verticalização e terceirização das atividades logísticas : estudo de casos múltiplos no setor químico
Logistics allow the company to develop strategies for cost reduction and increase the level of the service offered to the client. For the company to make the decision of executing internally the logistics activities or to outsource these activities is such an important one that in most of the companies this decision is made by the directors or managers. The
IBICT - Instituto Brasileiro de Informação em Ciência e Tecnologia. Publicado em: 2012
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12. Lean seis sigma na logística : uma aplicação na gestão de estoque de uma empresa de autopeças / Lean Six Sigma logistics : an application in inventory management of an auto parts company
The objective of this paper is to present an application of Lean Six Sigma Logistics in a auto parts company in order to reduce the inventory level by eliminating waste and reducing variability in the processes of inventory management. The case study used as the backbone of the project to conduct the DMAIC methodology and tools were applied for data analysis
IBICT - Instituto Brasileiro de Informação em Ciência e Tecnologia. Publicado em: 16/12/2011